Job Summary
A business services company has an open position for a Remote Customer Service Business Agent in Detroit.
Must be able to:
- Supporting one of our dedicated accounts
- Handling inbound calls, email, or chat support for a single account
- Gathering and verifying the caller's information and document inside the appropriate system
Applicants must meet the following qualifications:
- Medical Billing experience
- Ability to deal with upset customers and deescalate the situation
- Exceptional attention to detail and ability to multitask
- Ability to navigate through multiple systems with your computer
- Excellent verbal and written communication skills
- Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment