Remote Customer Service Consultant

Job ID: Available for Members

Location: Minnesota

Compensation: Hourly

Staff Reviewed: Wed, Aug 14, 2019

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An online retailer is searching for a person to fill their position for a Remote Customer Service Consultant.

Candidates will be responsible for the following:

  • Troubleshooting and resolving customer service inquiries while building a relationship with the customer
  • Providing service to customers seeking assistance with post-order issues
  • Navigating multiple software applications and technologies

Must meet the following requirements for consideration:

  • Reside in the following states: Kansas, Minnesota, Missouri, Nevada, Arizona, Texas, Colorado and Washington
  • Bachelor’s Degree or equivalent customer-facing work experience
  • Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
  • Excellent communication and relationship building skills
  • Passion for helping others
  • All other requirements necessary for this position