Remote Customer Service Coordinator

Job Summary

A company is looking for a Work from Home Customer Service Coordinator - Bank Voice.

Key Responsibilities

• Assist customers with inquiries and provide solutions effectively
• Maintain a secure and organized home office environment for optimal performance
• Utilize call control and de-escalation techniques during customer interactions

Required Qualifications

• High school diploma, GED, or equivalent certification
• At least 2 years of customer service or call center experience
• Proven ability to manage time effectively and demonstrate organizational skills
• Experience with financial services or banking is preferred
• Reliable private internet connection meeting specified performance criteria