Remote Customer Service Messaging Agent

This job has been removed

Location: Michigan

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 22, 2021

This job expires in: 0 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A marketing company has a current position open for a Remote Customer Service Messaging Agent.

Candidates will be responsible for the following:

  • Providing vehicle ownership support information to customers seeking assistance
  • Assisting customers through SMS text interactions and by phone
  • Delivering extraordinary customer experiences

Must meet the following requirements for consideration:

  • High school diploma or GED
  • One or more years of customer service experience
  • Ability to confidently build rapport and engage in a professional manner
  • Ability to speak and type concurrently with proficient literacy
  • Computer, keyboarding and telephone proficiency as business needs require
  • Ability to negotiate/mediate resolutions that meet client, customer and company objectives

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