Job Summary
A customer service organization is searching for a person to fill their position for a Remote Customer Service Professional.
Core Responsibilities of this position include:
- Providing world-class, empathetic support by answering customer inquiries via email, chat, and phone
- Resolving customer inquiries and exceeding service delivery standards
Position Requirements Include:
- 1+ year customer service experience
- Strong writing skills, in command of voice, accuracy, and speed
- Strong speaking skills, in articulation, clarity, and compassion
- Empathetic and committed to maintaining empathy in all customer interactions
- Enjoy working in a fast-paced environment, and can multi-task effectively to get the job(s) done