Job Summary

A healthcare company is filling a position for a Remote Customer Service Referral Representative in St Petersburg.

Individual must be able to fulfill the following responsibilities:

• Greeting calls with name, in a positive manner and following greeting scripts
• Gathering accurate caller demographics, advertising source, etc
• Following protocol in instances where we’re unable to assist caller

Required Skills:

• High School Diploma or GED
• Working knowledge of a Windows based computer environment
• Excellent telephone customer service skills with basic typing ability