Remote Customer Service Representative

Job Summary

A company is looking for a Remote Member Services Representative - Part Time.

Key Responsibilities

• Provide inbound phone support to members throughout their membership lifecycle
• Understand client needs and offer appropriate solutions and support
• Ensure high call quality and productivity, focusing on first call resolution

Required Qualifications

• One year of office support experience in a customer service role preferred
• High school diploma
• Bilingual skills a plus
• Ability to multi-task in a fast-paced environment
• Professional appearance and demeanor