Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Handles incoming calls and processes orders
• Resolves customer complaints and troubleshoots issues
• Documents customer interactions and tracks call types

Required Qualifications

• High school diploma
• 1+ year(s) of experience in customer service, hospitality, or call center environment
• Strong PC skills including MS Office; Word and Excel
• Ability to maintain composure in difficult customer situations
• Excellent time management skills