Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities:

• Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims
• Ensure accurate data entry of vehicle information and communicate vehicle value to callers
• Process incoming work such as faxed requests and dealer inventory updates while maintaining standards

Required Qualifications:

• No prior insurance or automotive experience required, as training will be provided
• High school diploma or equivalent
• 1-2 years of prior customer service experience
• Self-motivated with a positive attitude and strong technical aptitude
• Quiet and professional home work environment with high-speed internet connection