Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote) who will assist in maintaining customer relationships and addressing inquiries.

Key Responsibilities

• Assist multiple departments by scheduling, rescheduling, canceling, and confirming various patient appointments
• Handle customer inquiries and concerns in accordance with policies and protocols
• Document all customer interactions accurately using management software

Required Qualifications

• High School diploma/GED or equivalent
• Six months of general business experience, preferably in customer service
• General knowledge of Windows PC and Microsoft Office applications
• Flexibility with work schedule
• Able to provide dual monitors with specified connections