Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative- Remote.

Key Responsibilities

• Handle inbound and outbound phone calls to educate customers about their warranties
• Anticipate customer needs and provide world-class service in a fast-paced environment
• Manage customer interactions and conflict effectively while maintaining a positive attitude

Required Qualifications

• High School diploma required; Associate or Bachelor's degree preferred
• 3+ years of experience in a customer service role with conflict resolution
• Experience in the automotive industry is a plus
• Ability to work from home in an approved city and state with a conducive workspace
• Flexibility to work a consistent schedule with potential overtime