Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Answer inbound calls regarding billing inquiries, service requests, and account assistance
• Process payments and manage trouble and outage orders
• Assist customers with online account management and service changes

Required Qualifications

• Prior call center experience
• Ability to type at least 35-40 words per minute
• Open to working overtime during peak times, including nights and weekends
• Must have a broadband internet connection with specified speed requirements
• Camera required to be on during training and shifts