Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide remote support and resolve customer inquiries.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone and provide resolutions
• Apply critical thinking to troubleshoot issues and follow up with customers for satisfaction
• Maintain confidentiality and uphold company values while staying informed about product updates

Required Qualifications

• 1+ years of customer service experience, preferably in retail, call center, or hospitality
• Integrity and reliability in providing ethical support
• Comfortable working in a fast-paced environment with performance goals
• Tech-savvy with the ability to navigate multiple systems efficiently
• Must have a quiet home workspace with reliable high-speed internet