Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls in a fast-paced environment
• Provide information about payments and benefits, and assist with inquiries regarding transactions and account statuses
• Maintain knowledge of company programs and support team operations during peak times

Required Qualifications

• Must be at least 18 years old and possess a High School Diploma or equivalent
• Must have 6 months of Customer Service, Call Center, or Dispatch experience
• Complete a background check, credit check, and security fingerprinting
• Must have a secure, reliable, high-speed internet connection of at least 50 Mbps
• Must have an established work area with necessary equipment and a direct LAN connection