Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage inbound and outbound customer interactions, assisting with reservations and inquiries
• Document customer interactions accurately and update customer accounts as needed
• Meet individual KPIs and contribute to a positive team environment by delivering exceptional service

Required Qualifications, Training, and Education

• High School Diploma or equivalent
• 1+ years of inbound contact center experience
• 2+ years of customer-facing experience in a service role
• Proficiency in Microsoft Office Suite
• Typing speed of 50+ words per minute