Remote Customer Service Representative

Job Summary

A company is looking for a Part Time Remote Customer Service Specialist.

Key Responsibilities

• Manage a high volume of incoming calls, addressing patient inquiries and scheduling needs
• Utilize electronic health records to document and validate patient information while ensuring HIPAA compliance
• Provide excellent customer service and manage calls according to established performance standards

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant experience in healthcare or customer service
• Typing speed of at least 35 wpm with 90% accuracy
• Availability for full-time training for 4 weeks
• Must reside within 1 hour of St. Louis, Missouri