Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative for Wisconsin residents.

Key Responsibilities

• Provide customer service through inbound and outbound communications via phone, chat, and email
• Research customer requests and accurately document call details
• Manage cases from initiation to resolution while maintaining a positive attitude

Required Qualifications

• High school diploma or equivalent
• Three or more years of customer service experience
• Availability to work shifts Monday through Saturday from 7 a.m. to 8 p.m. Central time
• Must be a Wisconsin resident with high-speed internet access
• Secluded and distraction-free work environment