Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Provide excellent customer care to Veterans and Providers
• Assist customers in navigating CCN websites and respond to inquiries from In-Network providers
• Document required information and maintain patient confidentiality while addressing customer needs

Required Qualifications

• High School Diploma / GED (or higher)
• 2+ years of experience in a medical or health insurance environment
• Knowledge of medical terminology and proficiency in Microsoft Office suite
• Ability to work any of the 8-hour schedules during regular business hours of 6am-7pm CST, Monday - Friday
• Must have a dedicated workspace at home free from distractions