Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Provide friendly, high-quality phone support to families
• Assist with applications, answer questions, and connect callers to resources
• Navigate multiple systems while engaging callers and meet documentation standards

Required Qualifications

• High school diploma or equivalent
• Strong computer skills; able to learn new software quickly
• Reliable high-speed hardwired internet and private workspace
• Call center experience preferred; Salesforce or NICE inContact experience a plus
• Spanish speakers preferred