Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls and assist customers with their inquiries
• Access and provide information on cardholder accounts, payments, and benefits
• Process transactions and maintain knowledge of company programs and policies

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• Minimum of 6 months experience in Customer Service, Call Center, or Dispatch
• Must complete a background check and have a reliable high-speed internet connection
• Must have a dedicated work area and working knowledge of computers and Windows applications
• Compliance with camera requirements for meetings and training