Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative who is passionate about helping others and making a real impact.

Key Responsibilities

• Manage 40-100 calls per day and assist customers with auto insurance inquiries
• Highlight and sell membership benefits while improving customer experience
• Document interactions and meet program metrics and customer satisfaction targets

Required Qualifications

• 6+ months of call center experience
• 1+ year of customer service experience
• Knowledge of cars or willingness to learn about them
• High school diploma or GED
• Ability to navigate multiple computer systems and work in a virtual desktop environment