Remote Customer Service Representative

Job Summary

A company is looking for a Remote Member Services Representative - Part Time.

Key Responsibilities

• Provide exceptional inbound phone support to members throughout their membership
• Understand client needs and offer tailored solutions and support
• Maintain high call quality and productivity, focusing on first call resolution

Required Qualifications

• One year of office support experience in a customer service role preferred
• High School diploma
• Proficient with Microsoft Office Applications
• Ability to multi-task in a fast-paced environment
• Bilingual skills are a plus