Remote Customer Service Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Answer inbound calls regarding billing inquiries and payment arrangements
• Process trouble and outage orders, and assist with account management
• Manage service requests for move in/out and account-related issues

Required Qualifications

• Must have great attendance
• Computer navigation skills with a typing speed of 35-40 WPM
• Flexible availability for varying shifts between 7am-8pm EST
• Comfortable utilizing multiple systems and screens
• Must have a broadband internet connection with specified speed requirements