Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Provide excellent customer service by explaining policy coverage and assisting with claim payments
• Process policyholder requests from correspondence, phone calls, and emails
• Maintain department standards for call volume and time management

Required Qualifications

• High school diploma or equivalent required, some college preferred
• At least one year of office experience preferred; telecommunications experience is a plus
• Life and Health insurance background is desired
• Strong phone skills and customer service experience
• Basic PC skills and ability to type at least 30 WPM