Remote Customer Service Representative

Job Summary

A company is looking for a Remote Correspondence Customer Service Representative II.

Key Responsibilities

• Respond to customer inquiries regarding products or services via telephone and email
• Process transactions using mainframe or web-based applications and provide accurate information to customers
• Maintain knowledge of company programs and assist lower-level staff as needed

Required Qualifications

• Must reside in Florida
• Must be at least 18 years of age
• High School Diploma or equivalent required
• Ability to pass a background check and drug test
• Availability to work an 8-hour shift between 7 am - 7 pm, Monday to Friday