Remote Customer Service Representative

Job Summary

A company is looking for a Remote Transaction Processing Customer Service Representative II.

Key Responsibilities

• Respond to customer inquiries related to tolling and administration using training and available resources
• Process transactions via mainframe or web-based applications and manage documents for processing
• Maintain knowledge of company and client programs, ensuring confidentiality and compliance with established procedures

Required Qualifications

• Must reside in Florida
• Must be at least 18 years of age
• High School Diploma or equivalent is required
• Ability to pass a background check and drug test
• Availability to work an 8-hour shift between 7 am and 7 pm, Monday to Friday