Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls and provide clear, accurate information to customers
• Access and assist with cardholder accounts regarding payments and transactions
• Maintain knowledge of company programs and support team operations during peak times

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• At least 6 months of customer service, call center, or dispatch experience
• Must pass background checks and comply with camera requirements for meetings
• Must have a secure, reliable high-speed internet connection and a dedicated work area
• Working knowledge of computers and Windows applications is required