Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Answer inbound calls regarding billing inquiries, service requests, and account assistance
• Process payments and manage service orders for customers
• Assist customers with online account management and troubleshooting issues

Required Qualifications

• Prior call center experience is required
• Must have great attendance and computer navigation skills (minimum 35-40 WPM typing speed)
• Open to working overtime, including nights and weekends during peak times
• Must adhere to scheduled breaks and lunch hours
• Must have a minimum broadband internet connection with specified speed requirements