Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Professionally answers inbound calls from customers and accurately enters claim data
• Guides customers through the process of filing a glass claim and assists with scheduling services
• Provides solutions to customer complaints while enhancing the overall customer experience

Required Qualifications

• Must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas
• Must be 16 years of age or older and have a High School Diploma or equivalent
• Previous experience in a contact center or customer service role is preferred
• Must have a personal computer or laptop with Windows 11 and a high-speed internet connection
• Must have a distraction-free workspace and provide required equipment for remote work