Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Review and update toll account information
• Process tolls, violations, and related inquiries
• Manage high volume inbound inquiries and resolve customer issues

Required Qualifications

• High school diploma or GED required
• Minimum of 6 months customer service experience, preferably in a call center
• Basic to advanced computer proficiency and ability to navigate multiple systems
• Ability to pass a background check and drug screening
• Dependable and able to adhere to strict attendance and scheduling requirements