Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Handle inbound calls from customers regarding their wireless accounts
• Deliver exceptional customer service while troubleshooting and resolving customer concerns
• Process orders and update customer accounts and records efficiently

Required Qualifications, Training, and Education

• Minimum 1 year of customer service or sales experience, with at least 6 months in a virtual call center
• GED or High School Diploma required
• Must be available for 12 weeks of paid training with consistent 8-hour shifts
• Must pass a background screening and be at least 18 years old
• Must reside in one of the specified states and have a suitable remote work environment