Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Provide world-class customer service to inbound callers regarding wireless accounts
• Utilize product knowledge to troubleshoot customer concerns and process orders
• Engage in upselling products and services while maintaining a positive customer experience

Required Qualifications, Training, and Education

• Minimum 1 year of customer service or sales experience, including 6 months in a virtual call center
• Available for 12 weeks of paid training with flexible 8-hour shifts
• Must pass a background screening and be at least 18 years old
• High School Diploma or GED required
• Must have a reliable internet connection and a private workspace for remote work