Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Provide world-class customer service to inbound callers regarding wireless accounts
• Utilize product knowledge to troubleshoot and resolve customer concerns
• Process orders and update customer accounts and records efficiently

Required Qualifications, Training, and Education

• Minimum 1 year of customer service or sales experience, with at least 6 months in a virtual call center setting
• Available for 12 weeks of paid training with consistent 8-hour shifts
• Must have a GED or High School Diploma and be at least 18 years old
• Must pass a background screening and be legally permitted to work in the United States
• Must have reliable internet service and a private workspace for remote work