Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative I, Part Time.

Key Responsibilities

• Respond to patient and guarantor inquiries regarding billing issues and account resolutions
• Provide timely and accurate account review, analysis, and resolution of inquiries, ensuring proper documentation
• Utilize Epic and other systems to gather information and resolve patient account issues effectively

Required Qualifications

• High School diploma or GED equivalent required
• Associates Degree preferred
• Epic billing systems knowledge preferred
• 1-3 years relevant experience in customer service or collections in a healthcare setting strongly preferred
• Alternative work experience or training in lieu of experience may be considered