Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative to support healthcare processes through effective communication.

Key Responsibilities

• Provide exceptional service via inbound and outbound calls, emails, and chats
• Assist patients, caregivers, and healthcare providers with inquiries and scheduling
• Troubleshoot technical issues and maintain organized records of all interactions

Required Qualifications

• High school diploma or equivalent; 1+ year customer service experience
• Quiet home workspace with wired high-speed internet (75+ Mbps download, 20+ Mbps upload)
• Windows 10/11 PC (Intel i5/AMD Ryzen 5+, 8 GB RAM, 256 GB SSD), webcam, headset
• Preferred: Remote experience, healthcare experience, or bilingual (English/Spanish)