Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote) for a 6+ month contract opportunity.

Key Responsibilities

• Process product and service orders, maintain accurate records, and prepare price quotes
• Resolve billing issues and communicate with customers regarding billing questions
• Provide sales and customer support, including pricing and post-sale assistance

Required Qualifications

• Bachelor's degree or 3+ years of relevant experience
• Experience with CRM tools and ERP systems
• Proficiency in Microsoft Word, Excel, Outlook, and Access
• Stable work history with clear career progression
• Advanced Excel skills and experience resolving accounts receivable disputes