Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Assist members in finding network dentists and understanding their eligibility and benefits
• Resolve coordination of benefits inquiries and manage claims-related issues
• Research and resolve inquiries through various communication channels while ensuring accurate documentation

Required Qualifications

• Minimum of 2 years in a high-volume customer service or call center environment
• At least 1 year of experience in the Health Insurance industry
• High School Diploma or equivalent
• Proficiency in Microsoft Office and ability to troubleshoot computer equipment
• Must reside in PST timezone, Colorado, or Iowa