Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls in a fast-paced environment
• Provide information about payments and benefits to cardholders, assisting with inquiries regarding transactions and account statuses
• Maintain knowledge of company and client programs while supporting team operations during peak times

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• At least 6 months of Customer Service, Call Center, or Dispatch experience
• Ability to complete a background check, credit check, and security fingerprinting
• Must have a reliable high-speed internet connection and a dedicated work area
• Working knowledge of computers and Windows applications