Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Handles customer calls and correspondence for service, scheduling, and billing inquiries
• Cultivates and maintains ongoing customer relationships
• Uses a computerized system to identify customer needs and track contacts

Required Qualifications, Training, and Education

• 2 years of customer service experience preferred
• High school diploma or GED
• Basic knowledge of Microsoft Word, Excel, and Windows
• Ability to type 36 wpm preferred
• Must have a private home office/workspace suitable for remote work