Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote CST).

Key Responsibilities

• Advocate for customers by understanding their needs and providing guidance and support
• Resolve customer inquiries efficiently while documenting all interactions
• Educate customers about available resources and assist in navigating their options

Required Qualifications

• 6+ months of customer service experience
• Basic computer skills
• Must live in Central Standard Time Zone
• High School Diploma, GED, or equivalent experience