Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Call Center Representative.

Key Responsibilities

• Handle inbound customer calls by researching and resolving inquiries related to hazard insurance, mortgage banking, and property loss
• Listen to customer concerns with empathy and provide effective solutions
• Participate in special projects and adapt to new responsibilities as needed

Required Qualifications

• Minimum high school diploma or GED
• At least 1 year of work experience; a college degree with 0-1 year work experience is preferred
• Ability to work remotely (with state exceptions)
• Experience in a customer service role is advantageous
• Willingness to participate in a robust training program lasting up to 90 days