Remote Customer Service Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Discuss and recommend additional products and services to customers during calls
• Assist customers with inquiries and ensure accurate documentation of account information
• Adhere to State and Federal regulations while managing delinquent accounts

Required Qualifications

• One to two years' experience in a call center environment preferred
• High School diploma or equivalent required
• Proficient with Microsoft applications and ability to learn new software
• Strong focus on attendance and professionalism
• Ability to organize, prioritize work, and meet deadlines