Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Support Representative (Remote).

Key Responsibilities

• Act as a liaison between the company, customers, and patients, addressing inquiries and issues
• Conduct thorough research to resolve complex customer inquiries and maintain accurate records
• Apply standard troubleshooting procedures to resolve basic technological problems and improve customer satisfaction

Required Qualifications

• High school diploma or GED equivalent required
• 1 or more years of experience in a customer service role
• 1 or more years of experience working with Microsoft Office suite products
• Reliable internet connection with a minimum download speed of 50 Mbps
• Ability to navigate multiple systems concurrently with strong computer competency