Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Specialist.

Key Responsibilities

• Manage high volume inbound calls, addressing patient needs related to appointments, medications, and insurance
• Utilize electronic health records to validate and document patient information while ensuring privacy compliance
• Provide excellent customer service and maintain performance standards for call handling and resolution

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant experience in healthcare or customer service
• No supervisory experience required
• Typing test required (minimum speed 35 wpm, 90% accuracy)
• Must reside within 1 hour of St. Louis, Missouri