Remote Customer Service Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Discuss and recommend additional products and services to customers during calls
• Assist customers with inquiries and ensure accurate documentation in the client system
• Adhere to state and federal regulations while managing delinquent accounts

Required Qualifications

• A High School diploma or equivalent is required
• One to two years of experience in a call center environment is preferred
• Proficiency in Microsoft applications and ability to learn new software
• Strong focus on attendance and professionalism is required
• Detail-oriented with the ability to organize and prioritize work