Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Support Representative (REMOTE).

Key Responsibilities

• Act as a liaison between the company, customers, and patients while resolving inquiries
• Conduct thorough research to address complex customer inquiries and maintain accurate records
• Participate in activities aimed at improving customer satisfaction and business performance

Required Qualifications

• High school diploma or GED equivalent
• 1 or more years' experience in a customer service role
• Reliable internet connection with a minimum download speed of 50 Mbps
• Proficient in Microsoft Office applications
• Ability to navigate multiple systems and troubleshoot basic technical issues