Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities:

• Understand client needs and offer solutions and support
• Provide customer support via phone, with potential expansion to chat and email
• Focus on call resolution and utilize company resources to meet customer needs

Required Qualifications:

• One year of office support experience in a customer service role preferred
• High School diploma
• Computer proficiency, including MS Suite
• Typing speed of 45 WPM
• Bilingual skills are a plus