Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage inbound customer requests through phone, email, and chat
• Provide accurate and timely support for customer inquiries and service requests
• Document interactions and manage cases using company systems

Required Qualifications

• Minimum 2 years of interactive customer service experience
• High school diploma or equivalent is required
• Call center or high-volume service experience preferred
• Hospitality, travel, or loyalty program experience is highly valued
• Ability to work a flexible schedule including evenings, weekends, and holidays