Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative-Fitness (Remote) to provide customer service to members utilizing fitness programs.

Key Responsibilities

• Responds to calls from members, fitness clubs, and health plans while demonstrating knowledge of fitness products and programs
• Records call information, answers member questions, and coordinates necessary information for follow-up
• Participates in team meetings and performs additional duties as assigned while complying with all policies and standards

Required Qualifications

• High School Diploma or GED certificate required
• 1 year of customer service experience required
• Inbound call center experience preferred
• Experience in healthcare preferred
• Basic experience using Microsoft Office required