Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Deliver a white-glove customer experience through clear, positive, and supportive interactions
• Act as the primary point of contact for high-value clients, ensuring a professional and empathetic experience
• Document interactions in the CRM system and collaborate with internal teams to resolve complex issues

Required Qualifications

• Experience in high-touch customer service, technical support, or call center environments
• High school diploma or equivalent required; associate degree or equivalent experience preferred
• Proficient with CRM systems, data tracking, and documentation
• Experience with multichannel support (phone, chat, email) preferred
• Must reside in TX, SC, NC, FL, or GA